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MOD Bento Large Container - PackIt

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We’re here to help!

If you have any questions or need assistance, please don’t hesitate to reach out.
For the fastest response, email us at customerservice@packit.com. Our team will get back to you as quickly as possible.

For orders with a subtotal over $1,000, please contact sales@packit.com.
For Wholesale inquiries, please email us at wholesale@packit.com.

Email us at

customerservice@packit.com

Call us at

1-800-287-5513

Contact Customer Service

Have a question? Need assistance? We're here! Please provide detailed info about your PackIt order for the fastest support. We empower our team to resolve issues quickly.

1. Order Adjustment 2. Product Issue 3. Order Status 4. Return/Refund/Exchange 5. Product Questions 6. Other

Need to make an adjustment to your order?

Cancellation Inquiry Change Shipping Address (Detail Below) Other Change (Detail Below) Website Ordering Issue

Order cancellations can't be guaranteed. We will contact you shortly with a resolution. Thank you!

Please provide the corrected shipping address and recipient name if applicable. Address changes can't be guaranteed. We will reach out to you with a resolution shortly. Thank you!

Please provide a detailed request of your change in the comments below. We reach out to you with a resolution shortly. Thank you!

Please provide a detailed description of your issue in the comments below. We will reach out to you once we review the issue with a solution. Thank you!

What product issue are you contacting us about?

Damaged item Wrong item received

Please provide a DETAILED description of your issue in the comments below. We will reach out to you once we review the issue with a solution. Thank you!

Please provide a DETAILED description of your issue in the comments below. We will reach out to you once we review the issue with a solution. Thank you!

Want to check up on your order?

Order status update Order tracking Order not received

Give us your order # and the date you ordered it and we will be in touch!

To track your order, please visit our website and click the Track Your Order link. The website will ask for your order number, email address and billing zip/postal code. Once that is entered, you may check the status throughout the day. Please note that if your order has not been shipped yet, there will be no tracking number.

Give us your order # and the date you ordered it and we will be in touch!

Have a question about returning, refunding or exchaning a PackIt order?

How to Return/Refund/Exchange Status update

To initiate a return/exchange, please visit our website and click the Return & Refunds

Once your return is received, it will be processed within 10 business days. PackIt will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment within 15 business days of receiving your returned item(s). Once the adjustment has been made to your credit card account, you will receive an email confirming that transaction. You can read more here: Return & Refunds

Please provide your question including the product name below. We will reach out to you with a response shortly. Thank you!

Please provide your question below and we wiill reach out to you with a response shortly. Thank you!

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